Check out our Frequently Asked Questions below. If you still need help please contact us.
Orders & Shipping
How long does shipping take?
Shipping times vary based on location and shipping method. You will be able to see your options after you put the shipping address at checkout.
Do you ship internationally?
No, we ship only within the United States only.
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.
Returns & Exchanges
What is your return policy?
Due to the handmade and custom nature of our products, we do not accept returns or exchanges. However, if you receive an item with a quality issue, please contact us immediately with photos and we will make it right.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged, please contact us right away at LStitchStudio26@gmail.com with photos of the damage. We'll work with you to resolve the issue promptly.
Handmade Products
How do I clean my handmade item?
Bows & Accessories: Spot clean ONLY using mild soap or tide pen.
Sleeves & Bags (w/ & w/o Zippers): Spot clean preferred. If needed, clean in washing machine on gentle cycle, cold water and air dry.
Are all items handmade?
Yes! Every item is carefully handmade.
Can I request custom colors or fabrics?
We'd love to discuss custom options! Please contact us at LStitchStudio26@gmail.com to inquire about customization possibilities for your order.
How long does it take to make each item? / Processing Time
If the item is already made, it will be sent out in the mail within 2 business days. If the piece is made to order, production time varies but could take as long as 5 business days.